Effective Date: November 5, 2025
Orders can be cancelled free of charge within 2 hours of placement, provided the order has not yet been processed or shipped.
To cancel an order:
Orders that have already been processed or shipped cannot be cancelled. In such cases, you may return the items according to our Return Policy once received.
Special-order or customized items cannot be cancelled once production has begun. We will notify you before processing any custom orders.
Refunds for cancelled orders will be processed within 3-5 business days and returned to the original payment method.
For orders with multiple items, partial cancellations may be possible if some items have not yet been processed. Contact our team for assistance.
To cancel an order, contact us immediately:
Email: sales@alliedboilerparts.co.uk
Phone: 0208 8547 766
Note: Phone calls are recommended for urgent cancellation requests.
Orders placed during weekends or holidays may have extended cancellation windows. Please contact us as soon as possible for assistance.
If you have any questions about this policy, please contact us:
